Accessibility Statement

This statement was last updated on 13th July 2026

We at Donna Moors Counselling and Well-being services are working to make our site donna moors.com accessible to people with disabilities.

What web accessibility is

"We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast"

Ensured all videos, audio, and files on the site are accessible

Accessibility Adjustments on This Site

Accessibility Arrangements in the Organisation

Physical Accessibility & Arrangements

We want everyone to feel supported and comfortable when working together. Because my practice is run from a dedicated home space, please review the physical arrangements below to help you plan your session:

Parking & Transport: There is ample, free on-street parking directly outside the property, and we are well-connected by local public transport links.
Building Access: Please note that the physical premises are not currently fully accessible for wheelchair users or those with severe mobility limitations, as there are steps to navigate upon entry.
Online Alternative: To ensure my services remain fully accessible to everyone, all one-to-one therapy sessions, consultations, and digital resources are available globally via a secure, confidential online video link (Zoom).

If you have any specific physical access needs, sensory preferences, or questions before booking an in-person session, please reach out via our [link: Contact Page]—I am more than happy to discuss how I can best accommodate you.

Requests, Issues, and Suggestions

If you find an accessibility issue on this website, or if you need any further assistance navigating my services, you are warmly welcome to contact me directly. I am committed to making this space as supportive and accessible as possible.

Contact person: Donna Moors
Email: hello@donnamoors.com